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About

Built by the people
who ran the audits.

For twenty years, one of us sat on the other side of the table: inside Dubai Customs, running the audits that traders prepare for. More than 500 of them, and 200+ legal cases. The same findings kept coming back: values re-typed wrongly, quantities that didn’t match the packing list, HS codes one digit off.

Those aren’t dishonesty, they’re what happens when clearance runs on manual re-typing. First we fixed it as consultants, for a portfolio of 300+ clients. Then we productized it. Ordenance is that audit-side knowledge, running automatically on every job, before customs ever looks.

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customs transactions on the platform
Our mission

Making customs compliance effortless and accessible.

Our vision

To be the one-stop solution for all customs operations: saving businesses time, reducing risk and unlocking untapped potential.

The founders

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Ghaith Ahmad

Founder & CEO · ex-DHL, ex-Agility

15+ years in customs consultancy, logistics and operations. COO at a leading customs consultancy with a 300+ client portfolio. Product built from the operator's chair: the person who has to clear the shipment today, not the org chart above them.

AD

Ahmad Dhimish

Partner · ex–Dubai Customs senior expert

20+ years inside Dubai Customs: the rules, and how they're enforced. 500+ audits managed, 200+ legal cases, founder of a customs consultancy serving 300+ clients. Every check Ordenance runs automatically is one he used to run by hand.

Our values

Technology that simplifies

Automation applied to one goal: making complex customs processes effortless and efficient, so the declaration is right the first time.

Unwavering support

Dedicated industry specialists behind every client, at every step. Ask a customs question, get a customs answer.

Tailored solutions

Every business is unique. Zones, volumes and workflows shape how Ordenance is set up for your operation.

Talk to the people who built it.

The demo is run by the founders. Bring your hardest document.