Customs work that took hours.
Done in seconds.
Ordenance is the customs platform for Dubai Free Zones. It reads your documents and hands you a filed, verified declaration.
Trusted on 221,654 customs transactions · built by ex–Dubai Customs auditors
Customs Library+ Direct ClearanceNew JobGGhaith · AdminFrom documents to declaration, without the busywork. Reads every page. Catches mismatches before customs does. Hands you the file, ready to upload.
Your documents, read together. Invoice and packing list merged into one job: extracted, reconciled, and classified before you touch a line.
Free your team to clear.
Ordenance handles the reading and re-typing. Your team reviews classified lines (ready to import, needs completion, or grouped for a decision) and applies them in one pass.
Any layout. Any supplier.
Supplier invoices from anywhere: combined or separate PDFs, scans and photos. No templates to build, none to maintain.
The 12-digit era, one switch. Dubai Customs' new classification depth is a toggle in Ordenance, not a migration project.
Every line, declaration-deep.
Every HS code on every line converts to 12-digit depth instantly, and validation runs at that depth from day one.
Ready before the fines.
Amendments now carry penalties. The teams that classify correctly the first time clear first, and pay nothing to fix it.
The Dubai Trade file, one click. The job becomes a Mirsal 2 upload file in the exact format the portal expects. The last mile no international platform covers.
No re-typing. No guesswork.
Values, weights, HS codes and exemptions flow from the reconciled job straight into the file. Nothing is keyed into the portal by hand.
Exemptions supported.
Free-zone, GCC and duty-exemption scenarios are handled in the file format itself, the way Dubai Trade expects them.
Outbound, from allocated stock. Invoice & packing list, delivery advice, transfer of ownership, generated from the job in one action.
Never over-allocated.
Outbound draws only from tracked free-zone stock: BOE-in to BOE-out, an unbroken chain the auditor can follow.
Consistent by construction.
Generated documents can't drift from the declaration, because they come from the same job, and every file lands on the audit trail.
Declared vs. actual, line by line. When the BOE is issued, Ordenance verifies it against the job automatically. Compliant is quiet. Mismatch is loud.
Before the auditor asks.
Every issued BOE is checked against the source documents the moment it lands: quantities, weights, values, HS codes.
The story, already written.
Created, extracted, declared, verified, completed. Who, what, when, on every job. The audit trail writes itself.
Customs expertise, built in.
It checks itself.
Documents, jobs, declarations, BOEs: reconciled automatically, continuously.
Built by the audit side.
20+ years inside Dubai Customs. 500+ audits managed. 200+ legal cases. Productized.
Ask, and it's there.
Any job, any BOE, any answer for the auditor in a second, not a file-room afternoon.
Mirsal 2 native.
Not a generic document AI with a customs skin. The Dubai Trade file is the product.
Prevention pays for it.
Penalties, storage and delays from one misdeclaration can exceed a year of Ordenance.
Two products, one layer.
Flow clears for forwarders and agents. Core audits for traders. Same intelligence underneath.
Run at any volume. Production-grade for your desk and your busiest season.
Your trade data never leaves the UAE. By architecture, not by promise.
UAE data residency
Primary infrastructure on AWS me-central-1. Processing stays in-country.
PDPL-aligned
Built for Federal Decree-Law No. 45 of 2021, with documented retention and deletion.
Never used for training
Client documents never train models. Encrypted in transit and at rest.
Disaster recovery
Cross-region replication with documented recovery objectives, in writing on request.
Built by people who ran the audits. Customs expertise, productized. Not a document-AI company learning customs.
Ahmad Dhimish
20+ years inside Dubai Customs: the rules, and how they're enforced. 500+ audits managed, 200+ legal cases, founder of a customs consultancy serving 300+ clients.
Ghaith Ahmad
15+ years in customs consultancy, logistics and operations. COO at a leading customs consultancy with a 300+ client portfolio. Product built from the operator's chair.
Customs, explained by the people who ran it.
Clearance runs on Ordenance.
Bring a real invoice and packing list to the demo. We'll run them live and hand you the Mirsal 2 file.